LTC Casino

Privacy Policy

At LTC Casino, we value the trust and loyalty of our players. Your privacy is of the utmost importance to us, and we are dedicated to ensuring your personal information is secure and handled with care. This Privacy Policy outlines how we collect, use, and protect your data. We encourage you to review it carefully to make informed decisions regarding your experience with our casino.

Data Processing

This Privacy Policy explains our obligations under gambling regulations concerning the processing of players' personal data. Processing your data is necessary for participation in games and the provision of related services.

LTC Casino is operated by Dama N.V., a company registered in Curaçao, along with its fully-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a valid license from Antillephone N.V., ensuring compliance with applicable regulations.

By consenting to this Privacy Policy, you agree to the terms outlined herein. Please note that we may update this policy periodically, and we recommend reviewing it regularly. Continued use of our services indicates your acceptance of any modifications.

Collection of Information

We gather various types of personal information through our website, including:

  1. Registration and Communication Data: Information you provide when registering or communicating with us, such as your name, contact details, and identification documents.
  2. Interaction Records: Data about your communications with our support team or other channels.
  3. Transaction and Usage Data: Details regarding your transactions, deposits, withdrawals, and website interactions.
  4. Verification Documents: Documents used to verify your identity and ensure compliance with regulations.

Usage of Information

The information we collect is used for the following purposes:

  1. Processing Transactions: To handle deposits, withdrawals, and bets efficiently.
  2. Service Delivery: To provide the services and support you request.
  3. Verification and Compliance: To perform necessary checks for regulatory purposes.
  4. Marketing and Promotions: To send promotional offers, with your consent.
  5. Legal Compliance: To ensure compliance with laws, including anti-money laundering regulations.
  6. Fraud Prevention: To monitor and prevent fraudulent or illegal activities.
  7. Data Analysis: To conduct market research and analyze aggregated data.

Marketing Communications

With your consent, we may use your personal information to send you promotional messages regarding products and services. You have the option to opt-out of these communications at any time via your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data to third parties. However, your data may be shared under the following circumstances:

  1. Within Our Group: To provide services and ensure legal compliance.
  2. With Business Partners: When necessary for service provision and to meet regulatory obligations.
  3. With Third-Party Providers: For processing and operational purposes, under strict data protection agreements.

Data Security and Retention

We take data security seriously and comply with strict legal standards for protecting personal information. Your personal data will be retained for the period required by law, and for a minimum of five years after your account is closed, in accordance with anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar technologies to improve the functionality of our website, analyze user behavior, and enhance marketing efforts. You can manage your cookie preferences through your browser settings, though limiting cookies may affect your browsing experience on our site.

Your Rights and Contact Information

You have the right to:

  1. Access Your Data: Request a copy of the personal data we hold about you.
  2. Update Your Information: Correct any inaccuracies in your personal details.
  3. Opt-Out of Marketing Communications: Withdraw consent for promotional messages at any time.

For any concerns, you may contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to lodge complaints with the relevant supervisory authorities.

This Privacy Policy reflects our commitment to protecting your privacy while maintaining a safe and compliant gaming environment. If you have any questions or requests regarding your personal data, please do not hesitate to contact us.